How a Tweet Made Enemies of Saudi Arabia and Canada: Applying the Hofstede Theory...
Over the past few weeks, a single tweet by Canadian Foreign Affairs Minister Chrystia Freeland has spiraled into a massive diplomatic clash between Canada...
NewsGuard Wants to Fight Fake News With Humans, Not Algorithms
Say you're scrolling through Facebook, see an article that seems a little hinky, and flag it. If Facebook's algorithm has decided you're trustworthy, the...
Facebook is rating the trustworthiness of its users on a scale from zero to...
SAN FRANCISCO — Facebook has begun to assign its users a reputation score, predicting their trustworthiness on a scale from zero to 1.
The previously...
Five ways to spot fake news
The News Literacy Project teaches children how to evaluate the credibility of information they get online. Here are five tips on how to spot...
Learning Digital Diplomacy Online
Background on Digital Diplomacy Training
Training is essential to foreign ministries’ adoption of digital diplomacy. This has been emphasized in how-to guides for practitioners, such...
Canada in the Middle East: How bold digital diplomacy is making waves in the...
It’s past midnight on a Friday evening in Tunis. The Canadian Ambassador to Tunisia and his social media team are riveted to their mobile devices,...
Twiplomacy Study 2018
Executive Summary
All the world’s atwitter! Or almost. Ninety-seven percent of all 193 UN member states have an official presence on the platform. The governments...
“Tell Me More”
When I entered the Foreign Service in 1979, my class of 16 new Public Diplomacy officers was taught to cultivate “the Foreign Service manner,”...
Why Twitter Polls Should Have a Warning Label
“If you want the public’s opinion on anything — what to name your dog, who will win tonight’s game, which election issue people care...
2017: A Year of Digital Uncertainty
In many respects, 2017 was a year of digital uncertainty. It was a year in which digital platforms were used to weaponize uncertainty. It...