Digital Diplomacy

‘Digital Diplomacy’? On the Perils and Pleasures of Twitter Politics

For observers of world politics, Twitter is no longer a place to switch off. Politicians are increasingly foraying into social media, even onto more...

For global diplomats, Zoom is not like being in the room

“Operating online is not real diplomacy," one veteran ambassador says. Spare a thought for the world's diplomatic elite: They're prowling around Zoom like caged animals,...

Qureshi launches ‘FM Direct’ amid Covid-19

Foreign Minister Shah Mahmood Qureshi on Friday launched ‘FM Direct’ — a mobile application for a direct digital connection between him and all officers...

How to Use Social Media to Make Sense of International Crises

Imagine you are the British Prime Minister, Boris Johnson, and you wake up one morning learning that the head of the Iranian Islamic Revolutionary...

Digital Diplomacy in the Time of the Coronavirus Pandemic

Over the past month, foreign ministries (MFAs) have been actively involved in national efforts to stem the coronavirus outbreak. Thus far, foreign ministries have...

Coronavirus chatbot answers Estonians’ pandemic questions

A state-backed chatbot is providing coronavirus information across Estonian government websites to help keep the public informed during the crisis. The coronavirus chatbot, dubbed Suve,...

How is COVID-19 shaping diplomacy?

The spread of the new coronavirus is testing our globalised world. The world of diplomacy is particularly affected by these developments, as meetings, conferences,...

Coronavirus: A Digital Governance Emergency of International Concern

Strident digital, surveillance and diplomatic policies are being written in the heat of a disaster — not through deliberation or agreement, but through escalating...

Global diplomacy under the gun in the time of coronavirus

WASHINGTON – Entire countries are on lockdown, state visits canceled, travel curtailed, key meetings postponed or moved online. The coronavirus pandemic has dramatically altered international...

A chatbot will help you find answers to your questions about the crisis

 The websites of several government agencies now have Suve, an automated chatbot which provides answers to frequently asked questions about the emergency situation and...